Submit Your Order
Provide the requested products, quantities and customer details.
Payment Methods
Payment Arrangements Confirmed Around the Order
Product availability, quantities, supplier details, delivery requirements and final pricing may need confirmation before payment instructions are issued.
Customers should follow only the official payment method and destination confirmed for their specific Golden Hammer order.
Payment Confirmation
How Payment Confirmation Works
Review Availability
The relevant supplier information and product availability may be reviewed.
Confirm Delivery and Final Amount
Delivery requirements and the applicable order amount may be confirmed.
Receive Official Payment Instructions
Follow only the payment instructions confirmed for that order.
Share the Payment Reference
Provide the relevant transaction reference when requested.
Potential Payment Methods
The Applicable Method Must Be Confirmed for the Order
Bank Transfer
A bank transfer may be offered when official recipient and reference details are confirmed for the order.
Mobile Payment
A mobile-payment option may be provided when the applicable business payment destination has been confirmed.
Other Approved Methods
Another method may be offered where available and communicated through an official Golden Hammer channel.
Do not assume a payment method is available. Follow only the official instructions confirmed for the specific order.
Before Payment
Why Some Payments Require Order Confirmation
Construction orders can depend on current product, supplier and delivery information. Confirming these details helps establish the applicable order amount and payment instruction.
- Supplier stock
- Quantities and measurements
- Updated pricing
- Delivery distance
- Vehicle requirements
- Site access
- Special or bulk orders
Official Payment Instructions
Check the Order and Recipient Before Paying
Verify the Order
Match the instruction to the correct order number and amount.
Verify the Recipient
Check the confirmed business or recipient details before proceeding.
Check the Channel
Confirm that the instruction came through an official Golden Hammer contact route.
Keep the Reference
Retain the transaction reference and supporting confirmation.
Do not pay unauthorised individuals, unverified personal numbers, unknown accounts or unsolicited payment requests.
Bank and Mobile Guidance
Confirm Every Payment Detail Before Proceeding
No account, till, paybill or personal-payment number is published on this page. Use only the destination confirmed for the applicable order.
Recipient or business name
Confirm the name shown in the official instruction.
Confirmed payment destination
Use only the destination provided for the order.
Order number or reference
Match the payment to the correct order.
Confirmed amount
Check the final amount before proceeding.
Transaction purpose
Use the requested order or payment description.
Date
Keep the transaction date with the payment record.
Receipt or confirmation
Retain the available record for reference.
Payment Reference and Proof
Information That Helps Match a Payment to an Order
Order number
Payer name
Supplier or store name
Transaction reference
Amount
Date and time
Payment method
Receipt where requested
Contact number
Payment Questions and Problems
Report a Payment Concern With the Relevant Order Details
Payment Not Reflecting
Share the order and transaction reference for review.
Incorrect Amount
Provide the confirmed order amount and payment record.
Wrong or Unverified Recipient
Contact support promptly with the available transaction information.
Cancellation or Refund Questions
Review the applicable policy and provide the relevant order details.
Payment and Delivery
Delivery Requirements Can Affect the Final Order Amount
Final payment may depend on delivery distance, vehicle size, supplier location, site access and unloading requirements. These details should be reviewed before payment instructions are followed.
Payment Support
Need Help Understanding a Payment Instruction?
Contact Golden Hammer with the order number, supplier details and payment instruction so the question can be reviewed clearly.